Welcome to our great city

Our Newcastle is a great city, one that never stands still. A city that makes history and shapes the future.

Adult Social Care

How to talk to us about your care needs, keep adults safe, support in your home, travel passes, care homes, and support for carers

Business

Information about licensing, regulation and support for businesses.

Business rates

What business rates are, how to pay your business rates, business rates reliefs and exemptions, report a change in circumstances, BID levy

Care and support

Caring for adults, caring for children, support for carers, report neglect or abuse

Communities

Community support, asylum and immigration, grants and funding, information for students

Complaints & Compliments

As council residents, you are the best people to tell us how our services are performing and where we can improve.

Council and elections

Elections and voting, councillors and wards, committees and meetings, have your say, youth democracy

Council housing

Apply for council housing, pay your rent, request a repair, swap your council home, and have your say as a tenant

Council tax

Pay your council tax, tell us you're moving, report a change in circumstances, find information on discounts, exemptions and reductions, and other help available  

Housing

How to apply for council housing, rent a private property, get homelessness support and find affordable housing

Libraries

Find out how to join a library, use its services, book spaces, and get help with digital skills.

Recycling and waste

Find out when your bins are collected, report a missed bin, or find out what you can recycle and where.

School Admission Appeals

If you have been refused a place at a school you have the right to appeal against the decision. You are not able to submit an appeal until you have been formally refused a place at a school, this means once you have received a letter or email telling you that you don’t have a place.

 

If you are looking for our main website, please visit newcastle.gov.uk

 

If you have any issues in using this site please email website@newcastle.gov.uk.