Council tax

Pay your council tax, tell us you're moving, report a change in circumstances, find information on discounts, exemptions and reductions, and other help available  

Services List

Council tax explained

How much is council tax in Newcastle, who has to pay, how we spend that money, council tax bands, precepts, property valuations and your right to appeal.

Ways to pay your council tax bill

We have several different payment methods available to suit your needs. In order to make a payment you will need your 12 digit council tax reference number.

Trouble paying your council tax

Council tax is a priority debt and the income is used to fund essential services across the city so we take prompt action to recover unpaid taxes should an account fall in to arrears. Find out information on the recovery process and available help.

Tell us about a change

Tell us if you are moving into Newcastle, moving within the area, moving out of a property, if there has been a change to the person responsible for paying council tax or their name has changed.

Council tax for students

You may qualify for a discount or exemption on your council tax if you or the other people in your property are students. You will need to meet certain criteria to qualify.

Empty properties

Report a change of ownership or find out information on the discounts and exemptions available if a property you own is empty. Information is also available on charges that are applied on second homes and long term empty properties.


Contact this service

  • Our phone number 0191 278 7878 (ask for council tax)

Opening times

Phone lines are open: Monday, 8am to 6pm Tuesday, Thursday and Friday, 8.30am to 4pm

Our council tax and housing benefit phone lines are closed on a Wednesday.

If you need any extra help please complete our council tax enquiry form.


Newcastle City Council
Civic Centre
Newcastle upon Tyne