Checking your bin day
You can use the link above to check your bin collection day. You simply need to enter your postcode.
If there is a problem with this please call 0191 278 7878 and ask for ‘Your Local Services’.
Download our bins and waste app
We have an app to help residents of Newcastle get information on recycling and bin collections quickly and easily.
Features include:
- collection calendar – check your bin collection days
- bin day reminders – alerts to your phone so you never miss a collection (must allow notifications)
- service disruption updates – if there are any changes to your collections you’ll be the first to know
- waste A-Z– the ultimate recycling search tool, find out how and where to recycle or reuse anything
- The Waste Game – test your recycling knowledge in our sorting game – can you get 100% and win a virtual NUFC shirt?
Important – when you download the app make sure to say “Yes” to allow notifications in order to get bin day reminders and service alerts
Search NCL Bins or Newcastle Bins on the App Store or Google Play, or follow the links below.
- App Store (external link)
- Google Play (external link)
When to put your bin outside
Bins must be on the kerb outside your property by 6:30am on your bin collection day. Our bin crews can attend at any time between 6:30am and 4:30pm. Remember to bring your bin in after our collections. We make collections every week, alternating weekly between recycling and general waste.
If you live in a new build house
If you are in a new build or part of a new development, our system might not be updated with your address and postcode. You can find out your bin collection day by calling 0191 278 7878 and asking for "Your Local Services".