Come and chat to one of our friendly library staff. If we are unable to assist you, we can direct you to someone who can.
We have drop-in and one-on-one services to answer your questions on many topics.
These services can help with jobs, housing, universal credit, and more.
Many of our libraries have a free phone you can use to call other council services, including:
The Business & IP Centre Newcastle helps North-East based:
See this page for upcoming events.
Contact BIPC North East if you’re interested in getting one-to-one help with your business.
Citizens Advice Newcastle offers walk-in advice sessions in City Library. To find out more, visit their website.
Work and Thrive Central is Newcastle's one-stop-shop for job support on level 2 of City Library. To learn more, visit their website.
We offer an appointment-only service at City Library for the UK Visa and Immigration Service.
You must:
Help cannot be given without an appointment. We cannot give advice on visa or immigration matters or applications.
Newcastle Libraries can help you apply for or manage your existing Universal Credit claim online. Check out this page for information on booking an appointment at one of our libraries.
We host drop-ins with the Housing Teams. See the timetable for drop-ins sessions near you.
Members of Newcastle Libraries can use many quality online resources.
To access these:
As a member, you get access to: