Anti-social Behaviour

Contact the Safe Living Team:

Phone: 0191 278 7878
Email: safeliving@newcastle.gov.uk

If the behaviour is from a tenant of a registered social landlord, contact their housing provider directly.

You can find provider contact details here:
Registered housing providers

You can report anti-social behaviour or noise from a private property online:

Report anti-social behaviour or noise nuisance

If a crime is happening now

If you believe a crime is happening or someone is in immediate danger, contact the police:

Emergency: 999
Non‑emergency: 101

About the Safe Living Team

The Safe Living Team helps keep council homes and estates safe and pleasant for everyone. We investigate reports of anti-social behaviour linked to council‑owned properties.

We can visit you at home. Translation and interpretation services are available if you need them.

We aim to reduce anti-social behaviour by:

investigating reports and tenancy breaches
protecting customers at high risk
working with partner agencies when needed
taking action against people who cause ongoing problems

Anti-social behaviour includes actions that cause harassment, alarm or distress.
Examples include:

violence or threats of violence
harassment
hate crime
verbal abuse, including towards staff or contractors
loud music or persistent noise
fly‑tipping, arson, graffiti or other environmental crime
illegal or immoral use of a property
illegal drug activity

Some behaviour may be annoying but is not classed as ASB. We expect neighbours to be tolerant of everyday living.

This includes:

children playing or falling out
babies or children crying
disputes about parking
DIY at reasonable times
normal household noise
one‑off parties or BBQs
dirty looks or staring
social media disagreements
general inconsiderate but non‑threatening behaviour

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Anti-social Behaviour

Services for council housing customers