My community


We want to create amazing places where people are proud to live.

By working closely together with customers and community groups, we continually work towards improving and developing services that matter most to our customers.

My community

Energy efficiency improvements

YHN is committed to supporting Newcastle City Council’s aim to be “net zero” by 2030. With this in mind, we’re carrying out lots of improvement works to properties across the city to make them more energy efficient. This includes things like changing heating sources and adding insulation and new windows. You can read more by clicking the button below

Energy efficiency information

Investing in communities

We're proud of our local communities and the amazing people who help to keep the community spirit alive and well in Newcastle. We provide funding and support for local charities and community groups across the city to help those making their neighbourhoods a better place to live for everyone.

Find out about our community investment

Get involved

Staying connected to our customers helps us to understand what is important to you and what we can do to help. Your experiences shape everything we do here at YHN, from improving our current services to developing new ones, and there's a wide range of ways for you to get involved with YHN.

Have your say

Tidy neighbourhoods

Newcastle City Council's 'Your Local Services' are the single point of contact for environmental services delivered within Newcastle. This includes things like reporting fly tipping, street cleaning, rubbish and recycling, planting and vandalism. You can report issues and track the progress of your report in 'my account' or by calling 0191 278 7878.

Visit My Account


Your Homes Newcastle is committed to the City’s priority to protect and preserve biodiversity, including trees, wildlife and green environment. YHN supports Newcastle City Council’s strategies and policies that are in place on trees, wildlife and green environment.