We want to create amazing places where people are proud to live.
By working closely together with customers and community groups, we continually work towards improving and developing services that matter most to our customers.
We aim to be “net zero” by 2030. With this in mind, we’re carrying out lots of improvement works to properties across the city to make them more energy efficient. This includes things like changing heating sources and adding insulation and new windows. You can read more by clicking the button below
We're proud of our local communities and the amazing people who help to keep the community spirit alive and well in Newcastle. We provide funding and support for local charities and community groups across the city to help those making their neighbourhoods a better place to live for everyone.
Find out about our community investment
Staying connected to our customers helps us to understand what is important to you and what we can do to help. Your experiences shape everything we do, from improving our current services to developing new ones, and there's a wide range of ways for you to get involved.
Newcastle City Council's 'Your Local Services' are the single point of contact for environmental services delivered within Newcastle. This includes things like reporting fly tipping, street cleaning, rubbish and recycling, planting and vandalism. You can report issues and track the progress of your report in 'my account' or by calling 0191 278 7878.
We are committed to protecting and preserving biodiversity, including trees, wildlife and green environment. There are a number of strategies and policies that are in place on trees, wildlife and green environment.