If you live in a high rise block of flats, it is important you know what to do if there is a fire or other emergency in the building. This emergency procedure is also on your building's safety card and displayed on signs in your block. If you have any questions or are concerned about how you would manage in an emergency please contact us on:
In an emergency such as a fire you should call 999.
What should I do if there is a fire or emergency in my building?
IF A FIRE STARTS IN, OR CLOSE TO, YOUR FLAT:
- Alert other people in your flat
- DO NOT tackle the fire yourself unless you are sure it is safe to do so
- Call the fire service by dialling 999. All calls to 999 are free
- Leave the flat immediately closing all doors behind you including the front door to your flat
- If possible warn your immediate neighbours of the fire
- If you have to leave the building, use the stairs
- DO NOT USE THE LIFT
IF THERE ARE SIGNS OF FIRE OR SMOKE IN THE CORRIDOR OR STAIRS AND YOU ARE UNABLE TO LEAVE YOUR FLAT:
- Close your front door (leave it unlocked)
- Close any doors which will help distance you from the fire or smoke
- Call the fire service by dialling 999. Tell them what is happening
- If you have no telephone and your flat handset is linked to the Enquiry Centre, call the Enquiry Centre from your flat handset, or wave from your window to get the attention of passers-by
- Find the window that is furthest away from the fire or smoke. Open it to let fresh air in
THINK AHEAD - KNOW YOUR BLOCK
How would you help each other if a fire starts in, or close to, your flat?
Talk now with your family and neighbours - it could save your life
IF IN DOUBT GET OUT - IF YOU CAN’T PHONE 999
