With over 26,000 homes located across Newcastle, we provide high quality homes together with person-centred customer support and a passion for creating local communities that are great places to live.
We believe that everyone has the right to a safe, affordable home. We continually reinvest our money back into our homes, services and communities to create amazing places where people are proud to live.
When you apply for a home through us we will support you throughout the whole process, from helping you to understand what homes are available to you, to getting you settled in to your new home.
And we work hand-in-hand with our customers and it's their voices that inform the improvement and development of our services. You may like to get involved with our customer consultations so that your opinion can help us to make sure the customer voice is heard by decision makers.
Applying for a home or garage with us is easy. Once you have registered on the Newcastle Homes website you can search and apply for homes and manage your applications online. We've put together some useful information on the application process and how our homes are allocated.
There are lots of things that you need to think about when moving into a new home. YHN offers a range of additional services that can help you settle in and enjoy living in your home. We have put together some guidance about the support services we can offer to customers.
If you are a YHN customer and would like to swap your home with another City Council tenant or any other social landlord, we've put together some guidance on exchanging your home, including how to register, search and apply for homes that are available to exchange.
We offer specialist support and help finding emergency housing for adults and young people who are homeless or at risk of homelessness. If you need help to find emergency accommodation then please call us on 0191 278 8600 or contact the Newcastle City Council Housing Advice Centre.