Council housing

Find a council home

Applying for a home, why choose us, moving in, emergency housing

Mutual Exchange (House Swap)

Find information on what a mutual exchange is, who can swap and how to apply.

Supported housing services

Housing Plus sheltered housing, our falls response service, and housing support for young people.

My home

My account, rent and bills, repairs and alterations, buying your home, caretaker service, home contents

Housing Complaints & Compliments

As council tenants, you are the best people to tell us how our services are performing and where we can improve.

My community

Energy efficiency property improvements, investing in communities, tidy neighbourhoods, biodiversity

Services for council housing customers

Money saving and budgeting, extra support to manage your tenancy, digital skills

Repairs and alterations

Repairs, gas services, making changes to your home, heating systems and adaptations for elderly or disabled people

Home safety

Fires safety, gas safety, condensation and damp, asbestos, water hygiene, electrical safety, pest control, multi-storey building safety, mobility scooter safety, e-bikes and e-scooter fire safety

Directory of high rise building safety information

A directory giving you all of the safety information for our high rise buildings in Newcastle. Search for the building you would like the information for or select the building from the map or list.