The easiest way to manage your council tax account is to request to view your account online. You can check balances, make payments, advise us of a change in circumstances, manage your Direct Debit or request to pay over 12 months along with other available services.
You must be liable to pay for council tax or business rates and have your account reference number from your bill in order to request to view your account online. If you have not yet received a bill you must tell us about your change so that we can provide you with a bill and account reference number.
To view council tax, business rates and benefits online, you will first need to provide information by completing the form below in order that we can ascertain that you are the responsible person and to allow access to view your account in accordance with the data protection act . Note: upon first login, you may be prompted to reset your password.
You will need your existing council tax, business rates or housing benefit reference number, in order to view your account online. This can be found on your latest council tax or business rates bill or housing benefit notification.
The following services are available, and you can also link your account to other council tax, business rates and benefit accounts you have with Newcastle City Council:
Step 1: Provide your email address
Step 2: Create a password
Step 3: Select your services
Login or request to view your account online
We've made it easier for you to provide us with evidence required to process applications for council tax, This page has guidance on the types of documents we accept and other information
Please note: if you want to come back to upload documents at a later date, please either copy the list of uploads needed, or save your application before submitting to be able to log in and view it.