Claim Council Tax Support if you are on a low income

Apply for Council Tax Support

Council Tax Support (CTS) is also referred to as Council Tax Reduction (CTR). It is a council tax discount for working age people. and can reduce the amount of council tax you pay. The size of the discount you get depends on your income and household size.

There is a different national CTS scheme for people who have reached the qualifying age for:

  • Pension Credit
  • or the State Retirement Pension.

This is a means tested scheme based on your income, savings or investments.

You may be eligible for Council Tax Support if you:

  • live in the UK,
  • pay council tax,
  • are on a low income and,
  • have savings less than £6,000 if you are working age, or
  • less than £16,000 if you have reached the qualifying age for Pension Credit or the State Retirement Pension 

To apply for a new claim of Council Tax Support complete the form below. Ensure you have all details relating to your income and finance at hand before you start.

Apply here for Council Tax Support


You must still pay the amount on your existing council tax bill until you hear from us. We will issue a new bill if you qualify for the reduction.

If your circumstances change

If you are already receiving CTS, you must tell us of any changes in circumstances that affect the amount of council tax you pay. You must tell us within 21 days of the change taking place, whether this means that you pay more or less. To report a change in circumstances please click below:

Advise us of a change in circumstances

If you fail to report that your circumstances have changed, the council may impose a penalty of £70.00. If you fail to tell us on more than one occasion we may increase the penalty to £280.00.


If you paid by Direct Debit, we will refund any overpayment back into your bank account. Otherwise, you will receive a credit notice so that you can claim a refund.