Complaints & Compliments

As residents of Newcastle, you are the best people to tell us how our services are performing and where we can improve

We want to try to fix any problems by talking to you and discussing what issues you have. So if you have a complaint we’d like you to get in touch with us first.

We accept that things can sometimes go wrong and we need to know when you are not happy with our services. When you tell us what you are not happy with, we can try to put things right.

As council tenants, you are the best people to tell us how our services are performing and where we can improve.

There are different ways to complain about a school in Newcastle

We aim to uphold high ethical standards among Councillors and Co-opted members of the Council. This page explains how you can complain about a Councillor if you feel there has been a failure to uphold the standards.