Manage your business rates online

The easiest way to manage your business rates account is to request to view your account online

Log in to view your account online

If you have already set up a password to view your account online please click below. You can also use this link to reset your password if you have forgotten your log in details.

Login to view your account online

Request to view and manage your council tax, business rates and benefits online

By managing your accounts online, you can:

  • check balances
  • make payments
  • tell us of a change in circumstances
  • or, manage your Direct Debit.

Other services are also available.

You must already be liable to pay for business rates or council tax to use this service. You need your account reference number from your bill to request to view your account online. If you have not yet received a bill you must tell us about your change first. This is so we can provide you with a bill and account reference number.

To view your account online, you will first need to provide us with some information, so we can establish that you are the responsible person. Once we verify this, we will grant access under the data protection act for you to view your account online.

Note: upon first login, we will prompt you to reset your password.

You will need your existing reference number to view your account online. This is on your latest bill or housing benefit notification.

The following services are available. You can also link your account to other council tax, business rates and benefit accounts you have with Newcastle City Council.

Council tax

  • View details of your council tax account
  • Download and view your council tax bill
  • Check balances and make payments
  • Set up or change a direct debit to pay council tax
  • Tell us you're moving
  • Check your council tax band
  • Receive automatic notifications when there has been a change to your account

Business rates

  • View details of your business rates account
  • Download and view your business rates bill
  • Check balances and make payments
  • Set up or change a direct debit to pay business rates 
  • Tell us of a change in circumstances
  • Check the rateable value on your business property

Housing benefit

  • Apply for and view details of your claim
  • Check when the next housing benefit payment is due
  • Check the make up of the household
  • Check any overpayments outstanding
  • Report a change in circumstances

Set up your online account in three easy steps

Step 1: Provide your email address

Step 2: Create a password

Step 3: Select your services

Login or request to view your account online