At Byker Lodge we provide short term, live in support for people with dementia or cognitive impairment who are experiencing a crisis or coming out of hospital. The service helps people to return home, with appropriate support, as soon as possible. The staff team includes a manager, team leaders, health and social care coordinators, health and social care officers, domestic workers, and a business support officer.
The accommodation is designed to support and encourage people's independence. It covers 3 floors and includes:
On admission you will take part in a needs assessment and a personal care plan. Your GP can send a patient summary so we can check your medication and any medical issues.
If Byker is not where you live, we will register you at our local GP practice whilst you are with us.
We will give you a copy of our brochure which gives more information about us and a leaflet with health and safety information.
Where possible, please bring with you:
We offer companionship through a variety of daily activities including:
A varied menu is cooked at Byker Lodge. We can meet your dietary requirements including:
To use this service you must be referred by a Health or Social Care professional. Talk to Adult Social CarePoint at Newcastle City Council for more information.
Council staff will discuss possible financial charges with you. How much you pay depends on your financial circumstances. For more information please read our Charging Policy.
Phone: 0191 278 2831
Email: byker.lodge@newcastle.gov.uk
Address: Byker Lodge Resource Centre, Bolam Way, Byker, Newcastle upon Tyne, NE6 2AT
We always welcome your feedback. It helps us to improve our services. If something has gone well, we would love to hear about it. If you're not happy with the service you receive from Adult Social Care, or you feel that something has gone wrong, we need to know. Please talk to a member of staff about any concerns you have. You can ask to speak to a manager.
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