Contact Adult Social CarePoint
Adult Social CarePoint give information and support to adults in Newcastle who find day to day activities difficult. This could include community activities, cooking, washing, or caring for someone. We can talk to you to find out how you are managing at home. We can have a conversation with you to understand your situation. To find out what’s working well and where we can help. We can put you in touch with local services. If you need one, we can arrange a Needs Assessment, to find out if we can help you further. We can help you to:
- find out more about care and support
- get information in another language or format
- talk about any worries that you have about an adult in Newcastle
- report abuse or neglect of an adult
All Children's OT referrals (for equipment in the home and adaptations), need to have a professional referral completed.
This could be the child's GP, Hospital Consultant, physio, School or Housing Officer who should email the completed referral to ChildrensOT@newcastle.gov.uk
Please note, we do not accept referrals from parents or carers.
Contact us for a chat. We will listen to you. We want to understand what’s working well for you and where we can help.
Open: Monday to Friday, 8am to 5pm
Email: ASCP@newcastle.gov.uk
Phone: 0191 278 7878 and ask for 'Adult Social CarePoint'
Mobile: 0796 847 4891 for people who are deaf or hard of hearing
Professionals: must phone 0191 278 7878 or email ASCP@newcastle.gov.uk
Contact Adult Social CarePoint and Newcastle Carers online
If someone's life is in danger always call 999
In an emergency, Monday to Friday, 5pm to 8.30am and 24 hours at weekends
Phone Newcastle City Council Switchboard: 0191 278 7878
Ask for the Emergency Duty Team.
Address: Adult Social CarePoint at Newcastle City Council, 2nd Floor, Westgate Community Complex, West Road, Newcastle upon Tyne, NE4 9LU