Contact Adult Social Care

We give information and support adults in Newcastle who find day to day activities difficult. This could include community activities, cooking, washing, or caring for someone. We can talk to you to find out how you are managing at home. We can have a conversation with you to understand your situation. To find out what’s working well and where we can help. We can put you in touch with local services. If you need one, we can arrange a Needs Assessment, to find out if we can help you further. We can help you to:

  • find out more about care and support
  • get information in another language or format
  • talk about any worries that you have about an adult in Newcastle
  • report abuse or neglect of an adult

Contact us for a chat. We will listen to you. We want to understand what’s working well for you and where we can help. 

Email: scd@newcastle.gov.uk

Phone: 0191 278 8377

Mobile: 0796 847 4891 for people who are deaf or hard of hearing

Fill in our online form to ask Adult Social Care and, or Newcastle Carers to contact you. 

Open: Monday to Friday, 8am to 5pm

In an emergency, Monday to Friday 5pm to 8.30am and 24 hours at weekends you can call the switchboard. Ask for the Adult Social Care Emergency Duty Team. Phone: 0191 278 7878

Address: Adult Social Care at Newcastle City Council, Community Health and Social Care Direct, 2nd Floor, Westgate Community Complex, West Road, Newcastle upon Tyne, NE4 9LU

If someone's life is in danger always call 999 

Read more about Adult Social Care on InformationNOW