Contact Adult Social CarePoint

Contact Adult Social CarePoint

Adult Social CarePoint give information and support to adults in Newcastle who find day to day activities difficult. This could include community activities, cooking, washing, or caring for someone. We can talk to you to find out how you are managing at home. We can have a conversation with you to understand your situation. To find out what’s working well and where we can help. We can put you in touch with local services. If you need one, we can arrange a Needs Assessment, to find out if we can help you further. We can help you to:

  • find out more about care and support
  • get information in another language or format
  • talk about any worries that you have about an adult in Newcastle
  • report abuse or neglect of an adult

Contact us for a chat. We will listen to you. We want to understand what’s working well for you and where we can help. 

Open: Monday to Friday, 8am to 5pm

Email: ASCP@newcastle.gov.uk

Phone: 0191 278 8377

Mobile: 0796 847 4891 for people who are deaf or hard of hearing

Professionals: must phone 0191 278 8377 or email ASCP@newcastle.gov.uk

Contact Adult Social CarePoint and Newcastle Carers online 

 

If someone's life is in danger always call 999

In an emergency, Monday to Friday, 5pm to 8.30am and 24 hours at weekends

Phone Newcastle City Council Switchboard: 0191 278 7878  

Ask for the Adult Social Care Emergency Duty Team. 

 

Address: Adult Social CarePoint at Newcastle City Council, 2nd Floor, Westgate Community Complex, West Road, Newcastle upon Tyne, NE4 9LU

Read more about Adult Social Care on InformationNOW

Give feedback and let us know if this page was helpful