Adult Social Care

Contact Adult Social CarePoint

How to contact us, report abuse and get independent advocacy.

About Adult Social Care

What adult social care is, how to talk to us about your needs, and moving from children's to adult social care

Carers, family and friends

You are a carer if you give unpaid care and support to someone who can’t manage without your help. You can get help and support

Help to live at home

Services and equipment that can help you to live independently and safely at home.

Rehabilitation, Reablement and Recovery

Reablement and rehabilitation care services, short term support, and help to recover after an illness, injury or hospital stay.

Adult care services provided by Newcastle City Council

Services include: mental health, supported employment service, services for people with a learning disability or autistic people, sensory loss support, reablement and rehabilitation

Travel passes and help to get out and about

Apply for a blue badge, concessionary travel, motability and help to get out

Paying for adult social care

Work out how much your care will cost and if you can get help from the council to pay for it.

Care homes and housing

housing options, supported accommodation, care homes, moving home

Contact this service

Send us a message
Our phone number 0191 278 7878 ask for Adult Social CarePoint
Our website https://www.newcastle.gov.uk/ContactAdultSocialCareForm

Opening times

Adult Social CarePoint at Newcastle City Council, open Monday to Friday, 8am to 5pm

In an emergency:

Monday to Friday, 5pm to 8.30am
Saturday and Sunday, 24 hours a day
Phone 0191 278 7878 and ask for the Emergency Duty Team

To report abuse or neglect phone: 0191 278 8156

How to make a complaint or compliment about Adult Social Care